DEJONG - BSA INSURANCE RECTIFICATION
"Darren Fryer from Fryer Homes was appointed in Jan '08 to complete substantial works on our houses at Sherwood.
I understand there were numerous difficulties encountered with completion due to poor workmanship and incomplete works from previous builder. From Darren rushing to have contracts prepared before we headed off to see my wife's mother to our house being completed 6 weeks ahead of time, we always received exceptional service.
Of particular note was:
- Darren always answered mobile and got back to us on email same day (even if at 11pm);
- We were constantly asked to confirm specifications - not only the item but our understanding of what the item was (previous builder had some very poor planning processes that we did not understand);
- The quality of the work completed was in line with expectation we had from previous builders display home;
- Our neighbours were very happy with the conduct of Darren's team on site - no loud music, no swearing and site always cleaned.
At the end of the day, an unpleasant situation was made not only palatable but actually enjoyable because of Darren and his team. We have no problem at all recommending Darren Fryer and thank them very much for their care and attention."
Darren de Jong and Pauline Ng